Our staff are available to answer any questions you may have about this item.
In 2003, Telescope celebrated our 100th anniversary, an especially
exciting benchmark for our company. We thank and acknowledge all of
you, our loyal employees, dealers, representatives, suppliers and
consumers for your contribution. Based on your needs and market
trends, we are making exciting plans for the next 100 years.
Telescope's ability to adjust our sails in the face of economic
challenges provides us with staying-power and will enable us to
retain our position as an industry leader. When you consider the
many different roads Telescope has traveled to arrive at where we
are today in the casual furniture industry - you will see that we
have often been the pioneers, designing the process along the way
and setting industry standards with award-winning products. Going
forward, we plan to introduce more new innovations and products. We
are also pushing the envelope on our already high standards, with a
focus on ensuring that we are doing our best in all areas of our
business. Our goal is to continue adding value to our products and
remain competitive in a growing market. We are increasing our
design, research and development, and engineering efforts to create
even more innovative variety for the consumer. We are revamping our
manufacturing processes and seeking new supplier opportunities to
help us continue to produce the best casual furniture in the
nation. This year, we continue to work closely with dealers to
receive their feedback earlier in the design and manufacturing
process. This approach is helping us to make meaningful adjustments
to our manufacturing methods and shipping programs. This will help
us work towards ensuring that the consumers are getting exactly
what they want, even faster than in the past. This genuine
commitment applies to our entire extensive line of furniture.
Telescope is privileged to have the strength and success of 100
years behind our offerings. We look forward to shaping the next 100
years with quality, variety, service, and delivery. Telescope's
Mission Statement Telescope's mission is to consistently supply
products that our customers can rely on for quality and value. We
are committed to provide our customers with the best service
possible, whether they order one unit or a thousand. Through
teamwork with our dedicated workforce, we will grow and prosper for
another 100 years.
Manufacturer's warranties ranging from 1 to 15 years are provided, varying by product and component.
If you have specific questions about this product’s guarantee, please contact our Customer Service department.
Returns & Exchanges
If you are unsatisfied with something you bought from us, you may send it back within
30 days of receipt, and we shall be happy to credit, exchange, or refund the purchase price of that item,
less any shipping or handling costs, except for products that were assembled, modified, or made to order.
When shipping is included in the product price, such as those marked "Free Shipping", actual shipping
costs will be deducted from your refund. Please contact us
if you need more information about shipping or determining if this product is made to order.
Your security and privacy are our top priorities when you shop with us.
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Need help finding something? Looking for a particular item? Need faster delivery? Want a quantity discount? Call today to discuss your specific needs. Our staff is available via phone or email to answer any questions.